Major Gifts Officer

ABOUT KRISTI HOUSE, INC.
For over three decades, Kristi House has been Miami’s leader in protecting children from sexual abuse, trafficking, and other childhood trauma. We provide therapy at no cost, and bring advocacy and prevention together so no child ever stands alone.
 
Operating the only Children's Advocacy Center (CAC) in Miami-Dade County, Kristi House is responsible for coordinating the legal, medical, and social service needs of children who have experienced abuse or exploitation. Founded in 1995 as a private, not-for-profit 501(c)(3) organization, Kristi House provides an integrated solution for families navigating the complex services involved in the healing process. The Center is nationally recognized for its evidence-based, therapeutic expertise in treating child trauma.
 
WHY JOIN US
Kristi House is in a significant growth phase, and this is a chance to help shape what comes next. You will work directly with the Chief Philanthropy Officer and the CEO, join a collaborative and mission-driven team, and build lasting relationships with donors who care deeply about children in our community. Our supporters give because they believe in the work, and you will help them see the difference they make. We offer a generous benefits package and a workplace that supports excellent work people can sustain.
 
POSITION SUMMARY
Kristi House seeks a Major Gifts Officer to steward an assigned portfolio of 75 to 125 individual and corporate donors drawn from our major donor base. We define major donors as the top 10% of our donors, ranked by cumulative giving over five years. The portfolio is a focused subset of that group, selected for readiness to engage at the $10,000 level and above.
 
This is a senior, donor-facing role centered on deep relationships, significant philanthropic commitments, and long-term engagement. The officer is accountable for the quality and progression of their portfolio, a reliable active forecast, and an agreed scorecard. Colleagues responsible for events, communications, institutional giving, and gift operations support the role so the officer can stay focused on major donors.
 
Work is performed under the direction of the Chief Philanthropy Officer and in close partnership with the CEO.
 
RESPONSIBILITIES
Major Donor Relationships

• Own and actively manage an assigned portfolio of major donors, tailoring strategy to each donor's interests, history, capacity, and readiness.
• Build trust through direct conversation, personalized cultivation, transparent proposals, and well-timed invitations for significant gifts, multiyear commitments, renewals, and increased investment.
• Steward commitments through gratitude, relevant impact reporting, agreed recognition, and continued engagement after the gift.
• Know donors as people, not only as giving histories.
• Exercise discretion, cultural humility, and respect for donor preferences, privacy, and the dignity of the children and families we serve.

• Lead a planned transition for inherited relationships, including introductions, a review of each donor's history and commitments, and a contact plan for the first 90 days.
• Keep a current written strategy, relationship objective, and next action for every active portfolio relationship in Bloomerang CRM.
• Maintain an evidence based, active forecast of expected solicitations and commitments, including stage, amount or range, likely timing, confidence, dependencies, and changes since the last review. Discuss uncertainty honestly and update forecasts as relationships evolve.
• Review portfolio progress with the Chief Philanthropy Officer at an agreed cadence and take responsibility for the measures in the role's scorecard, including donor engagement, relationship progression, solicitations, stewardship, renewals, and revenue.
• Use giving patterns and relationship context to inform judgment. Flag stalled relationships, concentration risk, missed commitments, and emerging opportunities. Recommend reassignment or additional support when needed.

• Work with program leaders to understand strategy, needs, impact, and credible opportunities for donor investment, and convey the organization's work accurately and without extracting stories from people served.
• Bring executives, board members, and colleagues into donor relationships when their involvement can advance a shared objective, preparing and debriefing them while preserving clear relationship ownership.
• Coordinate with events, communications, institutional giving, and gift operations colleagues so the donor experience is coherent.
• Uphold fundraising ethics, donor intent, confidentiality, equity, and organizational decision rights. Do not promise programs, outcomes, access, or influence that the organization has not approved.

• Bachelor's degree or equivalent experience.
• A minimum of five years of fundraising experience, including at least two years in major gifts or individual and corporate gift solicitation, preferably in Miami or South Florida.
• Demonstrated record of personally cultivating, soliciting, closing, and stewarding gifts of $10,000 or more from individual and corporate donors in a mission-driven setting.
• Strong judgment in managing complex donor relationships and making well-timed, specific asks.
• Ability to manage a defined portfolio, maintain credible forecasts and accurate CRM records, and use a scorecard to guide performance and learning.
• Strong listening, writing, and interpersonal skills, and ease working with executive and program colleagues.
• Commitment to ethical fundraising, equity, accessibility, donor privacy, and the organization's mission.

• Experience with multiyear, planned, or transformational commitments from major donors.
• Bilingual in English and Spanish is a plus.